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Effective Date: June 2, 2025
Last Updated: June 2, 2025

Welcome to HeadStance. We value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you use our mobile app and website.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Email address (if you sign in or contact us)

  • Name (optional)

  • Purchase and subscription history (via Apple or Google)

b. Usage Information

  • App session usage (e.g., which mental training sessions you access)

  • Progress tracking data (if enabled)

  • Device type and operating system

c. Technical Data

  • IP address, device identifiers

  • Error and crash reports (for debugging and performance)

We do not collect sensitive personal information such as government ID, location tracking, or biometric data.

2. How We Use Your Information

We use the collected data to:

  • Deliver and improve mental training sessions

  • Track your progress and personalise your experience

  • Communicate with you (e.g., reminders, motivational nudges, updates)

  • Provide customer support

  • Analyse usage trends through third-party analytics tools

  • Manage subscriptions and in-app purchases via RevenueCat, Apple, or Google

3. Data Storage and Security

Your data is stored using trusted third-party services that follow industry-standard security practices. While no system is 100% secure, we take reasonable steps to protect your information.

4. Sharing Your Information

We do not sell your data. We only share data with:

  • Service providers (e.g., analytics and subscription platforms)

  • Legal authorities when required by law

  • You, upon request

5. Your Rights and Choices

You may:

  • Request access to or deletion of your data

  • Opt out of marketing communications

  • Request data portability (where applicable)

To exercise these rights, email us at: hello@headstance.com

6. Trial Periods & Refunds

Some purchases may include trial periods. Refunds are issued at our discretion and subject to platform policies (e.g., Apple or Google). Contact us if you believe a refund should apply.

7. Disclaimer

HeadStance sessions are developed using sport psychology principles and research. However, we do not guarantee specific outcomes, and users are responsible for practising sessions safely.

8. Updates to This Policy

We may update this policy from time to time. The latest version will always be available at headstance.com/privacy-policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@headstance.com.